Tower modem setup guide. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Try this: Only the C4000BG and LG/LZ models have a DSL light. X. Modem Speed: 85%. The C4000LG has the same specifications as theZyxel C4000LZ. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Please try another jack orchat with usfor further help. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. This page is for CenturyLink modems that look like this: For the following models: Continue to the Internet connection Setup. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Features of the C4000 (All versions) Secure WiFi compatible. Use a DSL splitter to plug a phone and a modem into one wall jack. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. 3. No Ethernet port? If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. But, it also offers two DSL ports. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Before you start, make sure to read the complete instructions below for the best results. If the connection fails repeatedly,reboot your modem, then try again. Do not use the reset button unless instructed by a support representative. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. What if all the lights on the modem are off? Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Look for an email with your order confirmation details and an order status tracking link. DSL and power ports on the back of the C4000BG and LG/LZ models. Dynamic QoS: Prioritizes data through the router for smoother streaming. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. 2 offers from $138.97. The particular jack you are using isn't hooked up or is faulty. Try the tower modem setup page instead. Download the CenturyLink app to manage your account and network. Try plugging the DSL cord into a different jack. Select the AP Mode radio button. If you don't have a jack,chat with usto have one installed. It can handle . No Ethernet port? WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. You will only meet with utter futility. Search for an email containing information about your order confirmation and a link to follow its status. Visit ourtower modem setup page instead. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Manage networks (SSIDs) Modem security settings. Fast and strong wifi signal. All Rights Reserved. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Internet Strength: 90%. Century link C4000LG Bad Firmware issues. See the detailed instructions and diagrams below. The tech fixed the problem, and the new modem was able to connect to the DSL service. Download the Brightspeed Internet app to manage your account. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Download the CenturyLink app to manage your account and network. 5. For an optimal experience, we recommendupdating your browser. Advanced settingsgive you even more control over your modem's configuration. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. What the modem lights should look like, along with timing6. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Option 2 is probably the simplest and is a good choice. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Axon C4000BG modem/router for 10, 20, or 40Mbps. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. On your start date, your line must be operational by 7 p.m. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. and our Refer to Step 3 in Topology 2 to configure the router. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. If the automatic connection is not successful, check your connections and restart the Device. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. This article describes how to configure your internet connection using any C4000 router or modem. Previous image. by windsurfingbett. The red light indicates the modem isn't connecting to the Brightspeed network. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. These lights will flash red and green while the modem is syncing. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. I have the C4000LG modem. For an optimal experience, we recommendupdating your browser. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. $84.99. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. The C4000LG has the same specifications as theZyxel C4000LZ. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). xbbd```b``] q:,`YH7T ; Modem Features: 80%. Plugging in the power cord4. CenturyLink Greenwave C4000LG DSL Modem - White. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Next, you'll need to find a good spot for your modem. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Try rebooting the modem. This gateway has 4.2 out of 5 stars on Amazon. Please try another jack orchat with usfor further help. Please try another jack orchat with usfor further help. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. 2017-04-24 02:55 PM. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Setting up new service? Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Your modem'swireless settingscontrol the WiFi network in your home. |Privacy preference center Optimizing the Wi-Fi to get the best service possible3. If you don't have a jack, chat with us to have one installed. What if all the lights on the modem are off? If needed, you can download the same instructions below. It should turnsolidBLUEonceit has connected. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Once the light is green, you're connected to the internet and you can get online! It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Next, you'll need to find a good spot for your modem. You may receive a notification earlier in the day to let you know that your service . You can test this by plugging in another electrical device, and/or try another outlet. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. If NO, proceed to the next step, "Check for connectivity.". Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. I have a CenturyLink C4000LG modem/router. Try this: This can depend on a number of factors. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. You can continue to the next stepto compete setup. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. We've created a series of self-help and install videos to empower you to quickly get connected. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Follow the steps to complete the installation process using QuickConnect. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. HP Support Agent. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. 217. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. This means the network is not being detected by your modem. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. If you did not receive filters, pleasechat with us. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Set up WPS on your modem. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Make sure the outlet is live. Has been reset to factory default settings. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) This means a connection failure has occurred. Buy The Greenwave C4000LG Modem. Zyxel C3000Z Modem. This can depend on the age of your home. |Privacy preference center 4. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) So I hooked up my old modem, and thank goodness my old modem works just fine. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The tech fixed the problem, and the new modem was able to connect to the DSL service. If you don't have a jack,chat with usto have one installed. Press J to jump to the feed. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Residential |Small Business |Enterprise Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. The C4000BG has the same specifications as theZyxel C4000BZ. Plug phone cable (green) into the C4000LG. Works great, easy setup. This can often resolve a connection issue. @gsturtle36. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. The status light ring will change colors as it goes through the installation process, to show you its connection status. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Check your service start date, wait till 5 p.m. on that date, then try again. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. The status light ring may change colors repeatedly as it goes through the initialinstallation process. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. . These preset credentials cannot be retrieved, and your modem could become unusable without them. Try this: This can depend on a number of factors. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. . Free shipping for many products! Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This video is a step-by-step guide of how to setup your modem. Our troubleshooting team is standing by. The C4000LG allows wired and wireless clients to safely access the Internet. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. View Product. Next image. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Share | Add to Watchlist. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Most of these are best for tech-savvy folks who are familiar with modems and networking. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Use a DSL splitter to plug a phone and a modem into one wall jack. Unboxing2. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Once the light is green, you're connected to the internet and you can get online! Please note that a phone jack is required to set up Brightspeed internet service in your home. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Cyber Monday 2021 ****h. Works great, easy setup. Filters are not included in your modem kit. The particular jack you are using isn't hooked up or is faulty. LIGHT COLOR - DSL internet connection status. To change your network name, go to the modem's wireless settings. Follow the steps to complete the installation process using QuickConnect. Your modem'swireless settingscontrol the WiFi network in your home. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Page 6 4. Find on Ebay Customer Reviews. Click the quick setup icon to configure the device's Internet access . Residential | Small Business| Enterprise| 2023 CenturyLink. Fast and strong wifi signal. 2023 Brightspeed. If it is Red, please contact CenturyLink X. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) If you did not receive filters, please chat with us. Verified purchase: Yes. Your modem is connected to our network and the line is active. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer The C4000BG has the same specifications as theZyxel C4000BZ. Plug the phone cord into a filter and then into the wall jack.