. July 8, 2013. LauraS Will be very interesting to see where all of this lands! LACruiser88, March 14, 2022 in Princess Cruises. or even Taxes, Fees and Port Expenses (TF&PE). Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Australia cruises go on sale March 23, 2022. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Its a convenient way to help ease your worries before setting sail. Daily gratuities are not included and are added to your onboard account each day. We pride ourselves on providing guests with great service. That's where Cruise with Confidence comes in. I like to be prepared.. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Thanks very much for the instruction on how to check my Princess account for the FCC. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. FCCs must be used before their stated expiration (book by and sail by) date. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Link to post Share on other sites. Youll get everything youve paid back, either as a refund or FCC? You dont need to take any action to receive the default compensation offer. This plan provides insurance coverage that applies only during the covered trip. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Cruises with Princess include your food, accommodation, and entertainment. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Sounds logical. I wonder where the Royal will go? One day after Princess made their decision, but it was pretty clear down here that this decision was coming. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. I was refunded all but about $500 to my credit card within a few days. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Keep checking your account on PCL website. We'll send you a weekly newsletter to your inbox. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. These FCCs can be used against any holiday that is on sale at the time of booking. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. This applies to taxes, fees and transfers, as well as onboard items. To apply more or if you prefer not to use your FCC, please call our Contact Center. I am very surprised that these Australian cancellations have been decided. It was already cancelled twice and now 3 times. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. I think for this cruise we will wait until it really goes. As of 2021, it is the second largest cruise line by net revenue. Another one bites the dust! You can also visit our Frequently Asked Questions. Amount of onboard credit varies by cruise length to which the deposit is applied. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I just canceled a cruise we were supposed to be on January 31st. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. I canceled my 28Feb2022 cruise 62 days prior. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Existing booking are frozen, but not cancelled. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. For. View our Book with Confidence Cancellation Policy. No surprises there. Log in to My Princess to view your Future Cruise Credits and Deposits. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Ill remember that for next time, or I suppose I could pursue it now. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. 01. . But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? LauraS In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. The cruises include departures out of Hong Kong, Brisbane and Sydney. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. We'll send you a weekly newsletter to your inbox. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Guests will automatically receive the FCC if the refund option is not chosen. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. The cruise line has also recently changed its protocols in Alaska. Powered by Invision Community. Until we start seeing the FCC's showing on our records, there are so many unknowns. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Cancellations. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. Instead there's some other cruises that I was watching. PRINCESS CRUISES. Now it has been canceled. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. We want to make your vacation the best it can be. I was refunded all but about $500 to my credit card within a few days. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Started June 21, 2021, By If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? Type text, add images, blackout confidential details, add comments, highlights and more. A Princess spokesperson said the changes were made due to "labor challenges." Due to the ship being redeployed to the U.S.. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. There are six sailings canceled, including those that are combinable. FCC for my deposit paid. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. 100% of full fare. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. I got back around 90% of the cruise with a refund to my credit card. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Our FCCs must be booked and sailed by December 31, 2022. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. In either case, if you've booked your own airfare, you will have to contact your airline. And that FCC expires 5/1/23. The ship's Europe schedule will begin with a 12 . 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). We chose the latter. We make it easy for you to choose a cruise. NOW WHAT!?@!?@. Updated October 20, 2022 We want to make your vacation the best it can be. Life is unpredictable but you can rely on Princess Vacation Protection. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Regular1-800-774-6237number. Cruises six to nine days: $250 per person . Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. We recouped everything we spent, no cancellation charges. Thats no fun. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. . You dont need to take any action to receive the default compensation offer. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. Let's face it, canceling for something like COVID is always a gamble. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Check "Finding Future Cruise Credits and Deposits" below for details. And the photo package offered with Premium includes unlimited digital . The second change the line made is. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Now its a promise. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Call us at 800-338-4962 or inquire about a vacation here. Sorry, my bad, I meant Grand and not Crown. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Keep asking questions in case the website hasnt been updated. Maybe I will do a land trip if Covid testing is withdrawn. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? I have bookmarked your post so I can reply once I see something; could be many months from now!. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand I booked a Princess cruise about a year ago. 1. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. There are charges for drinks, excursions, and some onboard activities. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Im not even hopeful of that. We strongly recommend that all eligible guests be up to date with their COVID vaccines. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. Sail through your vacation with less to worry about. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. If you look at the cancellation policy on Princess. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Ashley boarded her first cruise more than a decade ago and never looked back. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Princess is always telling us to book early for the best prices. I will begin doing that in another week or so. You will be able to leave a comment after signing in, By You can find out details of your compensation by clicking the link that matches your sail date below. Once that FCC appears, I will share the amount and the expiration date. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Fortunately that was was rebooked but where's my air?? That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. Hoping things will be much better in a few more months. 3rd time my Enchanted Princess is canceled. Learn more about our commitment toCruise Health. Princess passengers whose cruises are canceled have several options. Powered by Invision Community. I would hope FCC would be for what I paid for original cruise. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). So now we have been canceled again. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? 'Cruise With Confidence' I picked it up from previous poster . If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? You receive your refund as a future cruise credit or you. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. This benefit is provided by Princess Cruises and/or Princess Tours. Until I see it at Princess.com it's unconfirmed. bronzey214. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. The line did not go into further detail. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. Full Refund Time Frame. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Princess offers a very standard cruise line model when it comes to the included elements. Started August 27, 2021, By Free expert cruise tips and news from Cruise Hive! Princess . Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. You will be able to leave a comment after signing in, By We got a credit which has to be used by the end of the year. [CDATA[ Life happens, however, and it's good to be prepared for when the unexpected happens. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. No replacement cruise was offered for mine. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Will see what our PVP will do about our Vista suite. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. You can find out details of your compensation by clicking the link that matches your sail date below. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. All Rights Reserved. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. 1For United States and Canadian residents only, excluding New York and Quebec. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises.