sierra fish and pets return policy

If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Adopt and shop all your cat foods plus toys and treats. 3. Naturalize your Freshwater tank with Live Plants. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. It will also give them a chance to look at it and decide what caused its death. You can only return your sick, dead and unwanted fish and get refunded for that. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Shop all our bird products here. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. When you bring a fish home from a pet store, you dont bring it with an intention to return. Typically, a higher order total equates to a heavier package. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. (2023 Updated), Does Kroger Take Apple Pay? Saturday 11am - 7pm. A The phone number for Sierra Fish & Pets is: (425) 226-3215. View all return instructions. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. We base the cost on your total order amount. Out of the 2-week return duration? Sierra has decided not to sell air rifles on-line. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. You should bring back this fish to the pet store as soon as possible. Returns without a receipt will receive a non-transferable merchandise credit. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . Please note that it may take us up to 30 days to fully process your opt-out request. See our selection of cat toy, cat treats, or cat furniture. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Yes, you can. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Most people buy a fish with big plans for it. BBB File Opened: 11/12/2009. Get the cat items you need to keep you feline happy. If they appear completely cloudy or are sunken in, its a sign the fish is dead. You can only return it, and the refund will be processed after approving the request. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Must ship Standard Ground within the 48 contiguous U.S. only. Sometimes when you buy a pet from PetSmart, things just dont work out. In such cases, you may want to return the fish. May 21 @ 11:00 am - 3:00 pm. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. All returns must be in the original manufacturer box. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Customers must also make the exchange within two weeks of the onset transaction. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. to grow your business. This is another American retailer that deals with pet supplies. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. They may even be able to print off a copy of the receipt. Sierra Fish & Pets was originally opened in 1972 under the previous name . This credit is redeemable online or in store at any Sierra location. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. It does not mean that you cannot return these items if they do not meet up the requirements provided. If you are not completely satisfied, please contact a Customer Service Representative. Share. Note any damage on carrier's document, and contact Sierra with any problems. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. The staff will consult with you if your returns meet the criteria to be accepted. Keep them active with hamster wheels and run-a-bout balls. And when it comes to fish, Im very particular about the store brand. Due to the nature of the closeout business, we often receive items in limited quantities. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Shop here for your small animal products, Copyright 2023 Sierra's Pets During the checkout process, a list of the items in your online shopping cart will be displayed. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. 2023 COLD WIRE MEDIA. SAVE $10 off $100 with Code: . If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Check out our selection of lighting and decor that can change to look of any aquarium. (10 Reasons), Why Is Dragon Fruit So Expensive? Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. If you can't find your question in our FAQ section, contact us and we'll answer shortly! It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Must ship via truck within the 48 contiguous U.S. only. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Comfort them with tunnels, hide outs, and the correct cage. This box shows you an itemized display of the discounts applied to each item and the price breakdown. We will process your return or exchange after it arrives. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. But the catch is that the store will only accept it within 14 days of purchase. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Create the ideal habitat for your reptile by shopping our reptile supplies. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Only one (1) keycode can be applied to an order. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. 5025 Campstool Rd Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. We are unable to accept returns on clearance items. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Bicycles should be reassembled by a qualified bicycle mechanic. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Ellisha has been a freelance writer for over 15 years. During this time, you can exchange the fish or request a refund for the value of the fish. You can return any unwanted fish to PetSmart. Please call 1-888-THAT-PET for assistance. Faqs from Sierra: Celebrating 30 Years Of Exploring. Both fresh and Saltwater. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. If items are left in the cart for several days and you discover they are removed, they may be sold out. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Save my name, email, and website in this browser for the next time I comment. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. (10 Reasons), Why Is Taco Bell So Expensive? Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Hope you can find this article on Petsmart return policy fish helpful. If a keycode has already been activated on your order, the keycode box will state "promo entered". You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? And the prices you got to be kitten me!! PetSmart tests water for free and will be able to tell you what is safe and what isnt. Keycode expiration dates can be found in the disclaimer section of each and every email. Small Animals and Fury friends for any and all level of care. Any item not meeting the condition standards of this policy will be returned at the customers expense. PetSmart can test your water to find out what kind of problems you may have. You will need to check to see if your fish is breathing. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. If your fish doesnt work out for some reason, you might not want to keep it. Enter your order or tracking number. Sunday 11am - 5pm. At the store, the employees may ask you for a sample of the fish tank water. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. Please include a copy of your invoice with the return as proof of purchase. It depends from store to store. We carry a great selection of bird foods and necessary supplies for your feathered friend. We . But you dont have to worry about that now. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Awesome Local pet and fish store. Required fields are marked *. Any item not meeting the condition standards of this policy will be returned at the customer's expense. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. The company strictly bans mailing them back dead fish. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. A Sierra Fish & Pets employs approximately 20+ people. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. If you think your fish may be dead, check for some of these signs. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. February 18 @ 11:00 am - 3:00 pm. (2023 Updated), When Does Walmart Restock? As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. They only allow returns for those fish purchased from them. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? If a discount is applied to an item you will see Discount Details near the item. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Treat your small parrot with a new bird toy, playpen, or snuggle sack. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. You will not use any air rifle purchased from STP for an unlawful purpose. Is It Possible To Bring Back PetSmart A Sick Fish? If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. The answer is simple. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. Website. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. This is my favorite pet shop in wa state. Stay up to date on New Arrivals, email exclusives & more. Email this Business. We remind all our customers of our Air Rifle Policy, which remains in effect. Cat California, USA wildlife.ca.gov Joined July 2009 1,256 Following The fish that we keep in our tanks are little members of the family. Although fish are small, they can hold a big place in the heart of their owners. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. However, like humans, it is important to remember that pets sometimes have health problems. If an "almost gone" label appears next to an item, the sell-out risk is very high. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Sierra Fish & Pets. This fee covers return shipping from you to us. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. Why Is Mediterranean Food So Expensive? Have a good and lengthy life with your pet! If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Choose a category to quickly find the help you need. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. Small pets like Gerbils, Rodents,and varieties. This proves to the store that the fish did die. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. However, not all pet stores offer a return policy. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. Cheyenne, WY 82007-1898. (2023 Updated), How Late Does DoorDash Deliver? Attn: Returns Due to varying international restrictions, Sierra cannot ship food i.e. Required fields are marked *. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Can You Swap A Sick Or Unwanted Fish For Other Fish? That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. Don't forget litter box and cat litter. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. When your order has been shipped, you will receive a shipment confirmation email. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. We . Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. No, Petsmart does not accept the return for fish bought from other stores. If the fish is dead, you can exchange it for a live fish. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. In some cases, they may be able to see signs of illness or disease. Shop. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Directions. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. We strive at this location to be the very best all around pet store in the Seattle metro area. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. How Much Does It Cost To Put A Dog To Sleep At PetSmart? If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. Sierra Fish & Pets | Renton WA We welcome you and youre pets to our family. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Can Small Animals Be Returned To PetSmart? Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. See our International return policy.) You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Fullest Answers And More. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. Shop for your canine companion here. (10 Reasons), Why Is Waffle House So Expensive? Must ship Standard Ground within the 48 contiguous U.S. only. ALL RIGHTS RESERVED. Yes, they do. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. The item and original display package must both be in new condition. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Please tell us your preference by contacting Customer Service. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Click the link and write in Sierra Fish & Pets. (Updated 2023), What Time Does McDonalds Open? Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. PetSmart has an interesting return policy for certain products, like aquariums. Best place to get your animal needs met and she employs all the young adults around here. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com.